Cancellation policy

Subscription Policy

By selecting a subscription option on our website, you agree to receive your selected product on a recurring basis at the frequency you choose.

Billing and Charges
Your payment method will be automatically charged at the selected delivery interval (for example, every 30 days) until you cancel. The subscription price and any applicable discounts will be shown at checkout before you complete your order.

Discounts and Offers
Subscription orders may include a discounted price compared to one-time purchases. Discounts are applied only to active subscription orders and may be subject to change at any time.

Order Processing and Shipping
Subscription orders are processed automatically based on your selected schedule. Orders typically ship within 2 to 4 business days after processing. Delivery times may vary depending on location and carrier.

Managing Your Subscription
You can cancel, skip, or modify your subscription at any time through your customer portal or by contacting our support team. Changes must be made before your next billing date to avoid being charged for the upcoming order.

Cancellations
Subscriptions can be canceled at any time. If a cancellation request is made after a charge has already been processed, that order will still be fulfilled and shipped, and cancellation will apply to future orders only.

Refunds and Returns
Due to the consumable nature of our products, all subscription orders are final sale and are not eligible for returns or refunds unless the item is damaged, defective, or incorrect upon arrival. Any issues must be reported within 7 days of delivery.

Failed Payments
If a payment fails, we may attempt to process the payment again. If payment cannot be completed, your subscription may be paused or canceled.

Changes to Subscription Terms
We reserve the right to update or modify subscription terms, pricing, and discounts at any time. Any changes will apply to future orders.

Contact
If you have any questions about your subscription, please contact our support team through our website or email us support@themodernformula.com.